Skip to main content
{{Cart.NumberOfCartItems}} 0

Coping with the Covid-19 Pandemic - April Update

06 April 2020

Store

We are living through difficult and uncertain times. Our store has always put our community as a priority supporting our local cycling and triathlon networks to encourage the enjoyment and fitness benefits of cycling.

Since the current lockdown we have shifted our business emphasis to make sure that we are supporting our NHS and Emergency Services workers by offering free basic bike services, free labour for puncture repairs and priority bookings.

 

We are continuing to trade normal hours 8.30 to 6:00 Monday to Saturday. We have also organised our store very differently to ensure that we are offering a safe shopping experience, to protect the health of our customers and staff team. Measures include operating strict social distancing and the hygiene management procedures. Unfortunately, this sometimes requires more patience as we are forced to offer less of a self service operation than we would like.

With limitations on our abilities to ride outdoors in groups we have taken the opportunity to work with our Team Liv triathlete Bianca Fernandez to organise a programme of online smart trainer group rides using Zwift. The rides come in various flavours from group races to structured training sessions set by performance coach Gareth Pymm. If you would like to join these rides please email your interest and we will send you a link to join our WhatsApp chat group which we are using to manage things.

Easter Opening Hours

We will be closed on Good Friday, Easter Sunday and Monday. However, we will be open on Easter Saturday from 8:30 until 6pm

Repairs & Servicing

We understand and agree with the desire to avoid public transport and get out on your bikes. This has led to a increased demand for our repair and servicing. We will be posting daily on twitter to indicate the next workshop appointment availability. If you work for the NHS and emergency services, we have priority slots available.

Please also keep an eye on out Instagram and Facebook pages where we will be keeping everybody updated on a regular basis.

We thank you for your continued support during these tough times.

Share