Careers at Giant Camden

Location: London, NW1 8NY 

Giant Store Camden is an independent, high-performance retail hub and a key center for London's cycling and multisport community. We are looking for an ambitious, knowledgeable Bike Specialist ready to contribute to our success and grow within our team. 

The Opportunity 

This is a dynamic, customer-facing role reporting to the owner/manager. You will be instrumental in delivering the excellent, memorable experience our customers expect. We seek someone with genuine enthusiasm for cycling and the confidence to discuss high-quality products from Giant, Liv, Cadex, and Momentum, alongside our complementary brands. We offer customers a bespoke process to help ensure that customers are matched to a good choice of bike, optimised for comfort and performance. 

Key Responsibilities 

Customer Engagement: Welcome and understand customer needs; provide expert advice on suitable products and services. 

Retail Operations: Manage daily store tasks, ensure high standards of merchandising, and maintain store presentation. 

Sales & Systems: Process sales, repairs, and stock management efficiently using our EPOS system. 

Team Collaboration: Work effectively with the staff team to resolve issues and maintain workflow. 

Community Building: Actively participate in store-hosted rides, events, and marketing activities that serve our local community including Team Liv Giant Camden and sponsoring Hampstead Triathlon Club). 

Candidate Profile 

You are professional, with a warm attentive, respectful and effective communication style.  While we provide training, you are expected to conduct personal research to stay current with cycling industry trends and product developments. A creative, proactive mindset is highly valued. 

Practical Details & Rewards 
 
Hours: Full-time, 09:00 to 17:30 Tuesday to Saturdays 
Pay: Our rates are competitive and dependent on your experience 
Additional Pay: Monthly team bonus potential based on store revenue targets. 
Benefits: Generous staff discount entitlement after 6 months, cycle-to-work scheme, company pension. Employees are encouraged to test products for first-hand experience. 

Apply Today 

If you are ready for a challenging role at the heart of the London cycling trade, and are driven to achieve career growth potential, we look forward to hearing from you. 

Please email a CV with covering letter to store owner Nick Freilich 

Email: Nick@giant-camden.co.uk 

Website: www.giant-camden.co.uk