Skip to main content
 

Careers at Giant Camden

Join the Team at Giant Store Camden: Assistant Store Manager  

Location: Camden, London NW1

Reporting to: Store Owner/Manager

Salary: £32,000-34,000 (depending on experience)

Contract Type: Permanent

Working Pattern: 40 hours per week, on site, Tuesday-Thursday

About Giant

As the world’s largest manufacturer of performance bicycles and cycling gear, Giant Group offers an unparalleled opportunity to work at the forefront of the global cycling industry.  Joining Giant means contributing to a high-performance culture that values technical excellence.

Giant Camden combines the global brand with a strong customer and community focus.  In our community, we are proud to count our own female-only Liv cycling club as well as strong links with several London triathlon and cycling clubs.   Our ethos puts the rider experience at the forefront of every interaction – from initial consultation through to sales and beyond.

Role Purpose

As the Assistant Manager, you are the bridge between the Store Owner’s vision and the shop floor’s daily reality.  You will co-lead on the seamless running of store operations, inspiring the team to deliver a world-class, customer-focused experience that prioritises genuine rapport and technical expertise over ‘hard sell’ tactics.

Key Responsibilities

  • Manage daily shop operations, including process flows with workshop repairs, customer consultations, test ride preparation, stock replenishment, inventory, etc.
  • Ensure high-quality presentation of merchandise and store appearance
  • Manage, motivate and develop staff including workshop manager and sales assistants
  • Build and maintain partnerships with local businesses and sports organisations
  • Liaise with third party suppliers
  • Deputise for Store Owner as needed


 

Essential Skills and Experience

  • Proven experience in bike retail, preferably management (at least 2 years)
  • Strong, up-to-date technical understanding of performance bicycles and components
  • Basic knowledge of Giant and Liv products (features, mechanical details, distinguishing characteristics, etc.)
  • Excellent communication skills – written and verbal
  • Proactive, ability to anticipate customer and staff needs
  • Customer service/rider focus
  • Commercial awareness, with an understanding of profitability, stock and cost control
  • Flexible, agile – a solution orientated mindset with a willingness and capability to help wherever needed
  • Team player and inspiring leader
  • Organisational and prioritisation skills
  • Ability to manage operations in a complex and busy environment

Desirable Skills and Experience

  • Experience using point of sale systems for sales, inventory, etc. (ideally Citrus Lime)
  • Experience building ties with local communities
  • Performance bike shop retail experience
  • Experience working with 3rd party suppliers

Benefits

  • 20 days holiday plus UK bank holidays
  • Generous staff discount scheme
  • Company Pension scheme
  • Internal demo bike scheme after a qualifying period

How to Apply

If this sounds like the right fit, please send your CV and a short covering letter to nick@giant-camden.co.uk  highlighting your relevant experience and why you’re interested in the joining the Giant Camden team.

Giant Camden is an equal opportunity employer.  We welcome applications from all backgrounds and are committed to creating an inclusive workplace.  If you require any reasonable adjustments during the recruitment process, please let us know.  You must have the right to work in the UK to apply for this role.