Careers at Giant Camden

The Role: 

The successful candidate will often be the first point of contact with our customers so a warm, professional, attentive style of communication will be required in this customer-facing role.

As part of a small team, reporting to the store owner/manager, you will work with other team members in a collaborative style drawing upon the team’s strengths to ensure we offer the best possible advice and service to our customers. As a business focused on continual improvement, we value your contribution and ideas in shaping how we grow and develop to better meet the need of our diverse customer base.

Duties: 

• Greeting customers, first impressions matter.
• Identifying and addressing the wants and needs of our customers.
• Advising on suitable products and services
• Dealing with telephone and email enquiries
• Assisting the manager with the day-to-day running of the store
• Ensuring that the product is effectively merchandised.
• Keeping the store clean and tidy to a high standard
• Working as a team player with colleagues to manage tasks and solve issues.
• Use the Citrus-Lime Point of Sale system in the administration of sales, repairs, and stock management.
• As a centre of the local cycling/triathlon community you will be expected to support the team at presentations and events in-store.

Remuneration Package:

• Salary range £24000 to £28,000.
• Monthly team bonus scheme linked to store targets.
• 20 days of holiday per year plus annual public holidays.
• Company Pension Scheme.
• Tax-Free Cycle Salary Sacrifice Scheme to purchase bikes after a 6 month qualifying period.
• Discounts across our complete range of bike and rider gear.
• Giant branded staff clothing.
• Indoor bike storage plus changing room and showers.

Hours of Work:

• We are open 9.00 to 17.30 Tuesday – Saturday
• 1hr lunch break to be taken to fit in with the needs of the business.

How to apply: Please email your CV with covering letter to farouk@giant-camden.co.uk